Deb Shops Sucks Customer Reviews and Feedback
Deb Shops was a catalog and online retailer, formerly a specialty retail chain store in the United States that sold women's clothing and accessories under its own private labels as well as other labels. The company was based in Philadelphia, Pennsylvania and principally served junior and plus-sized women in their early teens through their late twenties. At its peak, Deb Shops operated 337 stores a
Fulltime Assitant Manager (Former Employee) says"The company went under. Terrible organization . Not supportive. Made an attempt to change a little too late in the game. Seriously horrible company .."
Manager (Former Employee) says"Company didn’t help employees with security of inventory. Also it seemed like even though the employee was right they would side with the customer. We also had sewage issues in which was almost a monthly problem.Friendly customersShoplifters"
Sales Associate (Former Employee) says"This place was a complete waste of my time and energy. I worked there for a little over a year then the company went bankrupt and closed. No severance packages or anything for the employees.NothingEverything"
Store Manager (Former Employee) says"At store level, things were good. Creating a positive, competitive environment within your four walls, meeting & exceeding sales and KPI's are of great importance, no matter what may be going on at the corporate level.Product was fun & fashion forwardCorporate office communication with DM's were not good"
Sales Associate (Former Employee) says"A typical day at work consisted of clocking in, making sure the store was clean, and the drawers had the right amount of money in them. Management was somewhat pleasant but very strict. I learned how to bag a dress and how to wrap up certain things as gifts The hardest part of the job was dealing with some customers. The most enjoyable part of the job was dealing with some customers."
Store Manager (Former Employee) says"I manage Deb Shops for over five years stayed with the company through one bankruptcy and finally pulled out with the last bankruptcy got recruited by Rue 21 it was the best decision I ever made in my life. He filed bankruptcy now gone and only has online sales for plus clothing only it was the worst company I’ve ever worked for Management team did not work together well sales associates called off every other day it just was not well organized or handled in a professional manner Online sales might be better now but they’re only generated for plus size women"
Sales Associate (Former Employee) says"This company went out of business in March or 2015 their clothing was cheaply made no raises were offered to employees and no respect was given to those who were in college trying to better themselvesDiscount on clothesShort or forced breaks, little to no hours, poor management, rediclous dress code"
Sales Associate (Former Employee) says"The company is closed. Not sure what my opinon will due to have it re open. It not hirrible to work in retail. Very common job. The store is closed. The store is closed."
Sales Associate (Former Employee) says"Business was very slow. Managers felt that they were better than everyone. They had the most strict policies, which is okay but they were overboard. You had to be walked out of the store, like you were being punished, when your shift was over."
Sales Associate (Former Employee) says"was a terrible store now it is out of business i would not recomend for anyone to work there if they were to re open. was just an overall a terrible job.."
Des Moines - Part-time Assistant Manager (Former Employee) says"This store has since closed down. But it wasn't the best job to have. They would fire people without replacing anyone so as a new assistant manager, I learned everything on my own because I had no store manager to train me. I was also listed as part time, but i was working 40-50 hours per week because of being short staffed. They didn't move me to full time management because they didn't want to give me the benefits."
Assistant Manager (Former Employee) says"The company filed for bankruptcy several times before closing its' doors for good. Their clothing was cheap and generally overpriced anyway.n/an/a"
Assistant Manager (Former Employee) says"not a good company to work for they did go out of business and very low pay and terrible LP prevention also terrible employee discount"
Assistant Manager (Former Employee) says"I liked the doctors and nurses. I enjoyed working there. I recommend this place for this position. This is a place where you can advance if you put your mind to it."
Assembly worker (Former Employee) says"Lead-person was so negative towards the employees. I learned how to keep my thoughts to myself. Never met with a Supervisor. Co-workers were cool to work with. Just showing up for work was all I could do. Did not like this job, but I had children to support."
Sales Associate (Former Employee) says"Three of the worst managers, no wonder it got ran into the ground, goodbye HotTopic! No clue how they all got into the same management positions at a different store."
Sales Associate (Former Employee) says"Nothing there was organized at all. most of the people who worked there act like the were in high school when they werent. worst job i have ever worked at."
Assistant Store Manager (Former Employee) says"A typical day at Deb Shops was a Migraine that you couldn't get rid of. I basically had to learn on my own.. For a manager position they train you for 2 weeks then throw you in the jungle with the wolves. They never was clear on the direction for the company, never consisting with their higher levels. Didn't pay managers nor employees well.. The hardest part of the job was not being able to communicate with you District Manager when need be.. The only thing that kept me going was the wondeful staff that I had.My staffhorrible!!!!"
Sales Associate (Former Employee) says"I was hired on promised so many hours, and by the time I finally quit I was getting 5 hours a week, plus about 15 on call (which basically meant I had to sit at home and wait for a phone call for 4+ hours). The management told me and a few other girls after awhile that we never looked "Deb material". Favorites were played. Horrible advancement. Doesn't like to work with you on outside life or comfortable footwear."
Assistant Manager (Former Employee) says"One of the worst companies I ever worked for. The store manager was horrible had worked for the company for years had too many complaints for the store manager than you could count but the company did nothing about it. She went through and fired at least seven assistant managers a year. More than any other store manager in the company. And they didn't see this is a problem. That maybe it was her and not the assistant managers. Would never work or go back into any of the stores again"
Former Employee - Anonymous Former Executive says"Clueless chief merchant ran the place into the ground. Shocked ceo and others couldn’t see it coming. What a shame could have been a nice place to work"
Former Employee - Anonymous Employee says"Poor corporate and district support. Dirty rundown stores. Poor LP. Poor quality product."
Former Employee - Store Manager says"Upper management doesn't listen. I worked there for years and worked hard. Upper management doesn't listen and overwork their staff with no assistance."
Former Employee - Store Manager says"Terrible senior management. No order and treats good employees bad. Doesn't care about personal life. Hard to find good workers. High turnover and loss."
says"Cheap pay bad company bankrupt"
says"Bad pay for every employee not matter your title! Always understaffed never givin enough hours, due to that there was a ridiculous amount of external theft."
Former Employee - Sales Associate says"No room to move up"
Store Manager says"Barely pay over minimum wage for management responsibility. 12-14 hours days often with no overtime pay and you are expected to be on-call for anything. If a regional or district manager was scheduled to visit your store or would show up unannounced, management was required to work around their schedule even if that included coming in on your day off or if you already had family plans during off-time. Full-time salaried and experienced employees can earn more at an hourly retail job elsewhere (department stores or larger specialty retail) without the demanding management responsibilities."
Assistant Manager says"Horrible organization coming down from corporate."
Sales Associate says"No rewards for excellent performance. Only criticism. A manager would leave passive aggressive notes threatening employees job security. This happened on a few occassions. If one person wasn't doing well it was sometimes taken out on all of us. No security cams or sensors on clothing at our location. If a customer complained you were instantly assumed as guilty (goes back to the no security cams)."
Lady says"I placed my ordered November 11,2020 and here we are December 18th and still no package. At this point I just wanted a refund. I click the little bubble and tried talking to the rep. Is there a number I can call and talk to a real representative because I was not happy nor am I satisfied with my services from the company. So I'm speaking and expressing my dissatisfaction with everything and their responses were so ignorant. I have screenshot to prove just how rude and unprofessional they were."
Is Ro says"So I placed my very first order a couple of months ago. I waited 1 month for my order and it was not here. So I called and they told me that it has not been quite a full month and that it should be there before the month. I told the lady over the phone it's 5 more days for it to be a full month since I ordered. I received it 3 days later PRIORITY with the date of delivery the day after I called. This tells me that had I not called I would still be waiting. Anywho, I opened the box and out of 7 items I bought 2 fit okay (not loose like i like it) and it wasn't completely sheer. The rest was thin, sheer, a little too small (which I'm an extra large and never had I needed to buy a size bigger), and unwearable. But with Deb's Shop ya do have to buy a size bigger and be prepared to wear sheer shirts and pants bc it is not true to your size. Some shirts and pants look thick in the picture and when you receive it it's thin and sheer. Never will order again!"
Tina Thibodeau says"Never even received my items and not returning my emails to refund. So no item and no refund. I have reported them to paypal."
Emily H. says"This store used to be my absolute favorite. The style they go for now is completely ridiculous and I cannot see normal people wearing their products. I got all of my homecoming and prom dresses from this store and most of my classmates did too. We are all now in college looking for more formal dresses for our sorority party and I thought you guys would be a great option again. Boy was I wrong. You have destroyed this brand completely."
Marissa Stringer says"I went into debs in the mall in SC north woods mall, I found a small hole in one shirt I bought and black dots on a tangtop I bought and wanted to exchange them for the same shirt and tangtop and I had my receipt.... The women who I was talking to was rude and unprofessional and refused to let me exchange the two shirts because I did not have the tags....really a receipt should have been enough. The women told me they need the tags to place the shirt and tangtop back on the racks and that response shocked me that they would actually resell stained and ripped items! After that experience I will not return...I loved shopping there but after that I will not go back!"